Qazada.COM - Online portal of Dee Vinci International FZE LLC . Media City. United Arab Emirates:
Following below are the terms and conditions that govern the use of site on all of Qazada.com platforms i.e., www.Qazada.com and mobile applications. Please check Terms of use periodically. By Placing an order on the site, the customer agrees to the below mentioned Terms and conditions and privacy policy as specified.
CUSTOMERS WITH ORDERS OF 150 AED OR MORE:
- We appreciate our customers for shopping for more than 150+ AED, for the same reason we are not receiving any delivery charges on orders of 150+ AED which are waived off just to improve our relationship with our customers, not only that our customers also receive a free return without any charges when they are not satisfied with even one of the ordered products or all.
- Refunds:If you are not 100% satisfied with your purchase, just make sure to contact us within 7 days from the day your order is delivered and ensure that the item is in its original packaging, unworn and in the same condition you received it.
- Replacement:In case of replacement there will be no delivery charges applicable for the below reasons. Apart from the below reason customer will be asked to pay delivery charge of 12 AED for replacement
- Wrong Product delivered
- Damaged / Defective product delivered
- Wrong Qty delivered
CANCELLATION POLICY
- Qazada customers can cancel their order any time before the order is scheduled for delivery and handed over to the Courier. For any cancelled orders Qazada issues full refund that may take up to 3 to 30 working days depending on the payment method and card issuing bank policy.
TO RETURN THE ITEM
- Call our Customer Support Team on ++974 5030 3100, +974 4477 4100 between 9 Am to 6 PM Saturday to Thursday within 7 Days from the day your order is delivered to arrange a return.
- Items returned must be in their unused condition with the original packing. We do not accept a returned item that is worn, damaged, washed or altered in any way.
- Pack the item in its original state and packaging. Do not remove any code or labels on the box. Hand over the package to the courier representative.
MAKEUP & COSMETICS
- All products should be used strictly in accordance with their instructions, precautions, and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.
THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED
- Lingerie
- Undergarments
- Swimwear & Beachwear
- Sportswear Bra
MULTIPLE-PRODUCT ORDERS
- For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be canceled from the order, by calling you in a proper way. If the order is through Cash on delivery, then the payment will be deducted from Cash. If the payment is made through a card, then the payment will be received in full and will be returned once the products are delivered to you. The amount will be refunded to your credit card.
- You will only be charged for products given in your shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
SHIPPING POLICY
- Most orders will be delivered within the Next Business Day when the product ordered is in stock. Orders are not processed or shipped on Friday except by prior arrangements. We cannot guarantee when an order will be delivered. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a proper way to avoid delays caused by shipping or product availability. We share this information with our customers frequently that we have marked some non-Service areas in QATAR which are out of route, due to which we charge AED 20 as delivery charges on the request of Courier Companies
- We use "cookies" to keep track of your current shopping session to personalize your experience so that you may retrieve your shopping cart at any time.
PRIVACY ON OTHER WEBSITES
- Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Qazada.com is not responsible for the actions of third parties.
LINKS
- This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Qazada.com is not responsible for the operation of, or content located on or throughout any such site.
TYPOGRAPHICAL ERRORS
- In the event a product is listed at an incorrect price due to typographical error through our publishing department or any technical issues, Qazada.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Qazada.com shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Qazada.com will issue a refund to your card in the amount of the incorrect price.
ORDER ACCEPTANCE POLICY
- Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Qazada.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
OTHER CONDITIONS
- Qazada.com will not trade or provide services to OFAC or sanctioned countries.
- Accepted modes of payments are Cash on delivery
- Users are responsible to keep the confidentiality of their accounts.
- Minors under the age of 18 shall not register as the user of the website and nor transact on the website.
- These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Qazada.com signs them or not. Qazada.com reserves the right to make changes to this site and these conditions at any time.
COPYRIGHT AND TRADEMARK NOTICE
- Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Qazada.com, Copyright ©, All Rights Reserved. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted here are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Qazada.COM MARKETPLACE
- Qazada.com respects the rights and trademark of all the products and brands and does not allow any vendor or supp ier or seller to sell products that are prohibited under the same.
- The sellers are also advised on priority to please make sure that the BRAND LOGOS, SIGNS, NAMES, or DESIGNS are not printed on their products, any copy or brand logo, similar to any company or organization will not be allowed.
- Furthermore, we respect the dignity of all nationalities, therefore, products with changed country flags, color, or any modification will be rejected without intimation.
- Products that contain nudity, offensive language, sexual slang words, or abusive portrayal will be rejected accordingly.
- It is also being notified that the seller will solemnly be responsible for all the fines or penalties imposed due to breach of any policy or law from the ministry.